Terms and Conditions

Health and Safety guidelines, rules and regulations

The safety and enjoyment of your trip are dependent on both river and weather conditions on your chosen trip date.  We will not allow any trips to proceed when severe conditions are occurring or expected. Heavy rainfall over the days leading up to your trip date affects the river levels especially rainfall over the Welsh mountains some two days before departure. Please do not hesitate to ask any questions relating to your mini-raft, other equipment and the River Severn. If you or any of your party have any health issues, this should be discussed first and us made aware of these conditions. In certain circumstances we may discourage you from taking part in the event. Anyone with a history of epilepsy should not participate in this activity. Maximum weight per mini-raft is 75 stone. Children under the age of 4 years are not allowed in the mini-raft. Children under the age of 10 years are not allowed in mini-rafts through the rapids. Anyone under the age of 18 must be accompanied by an adult. Minimum age to hire is 18. Children under the age of 10 years must be accompanied by an adult on a one to one basis.  All participants must be able to swim a minimum of 25 metres.  Anyone unable to swim this distances must be accompanied by an adult who can.

Please arrive 10 minutes before your allocated launch/transport time, allowing time to be kitted out with buoyancy aids, fill out the hire agreement and receive your health and safety briefing.  If you are late, unfortunately we may have to leave without you, meaning your trip may have to be cancelled or re-scheduled.

No fishing is allowed unless you have the appropriate permit to fish on the stretch of the river your journey takes you on and a National rod license.

Buoyancy Aids must be worn at all times whilst you are in the mini-raft.  Helmets must be worn at all times during the one hour little rapid run.  Do not stand up in the mini rafts whilst on the river or during the rapid and take care when getting out.

Smoking is not permitted whilst wearing your buoyancy aid or sitting/standing in the mini-raft. Alcohol should not be consumed prior or during your trip. Anyone found under the influence of alcohol or any other substances will not be permitted to hire or participate in the event. We do not allow alcohol to be taken on the river and have the right to confiscate it until you return.

Running of the rapids is not permitted other than on the mini-raft little rapid run. Running of the rapids is permitted IF you declare you have paddled rapids before. Oral and written instructions will be given to you at the start of your trip and you must adhere to guidelines given.

Participants are responsible for ensuring they have the correct clothing and are fit enough to complete any trip comfortably. Dogs are welcome on the full and half distance routes, however under no circumstances are they to be leashed in the mini-raft.  We do not allow dogs on the one hour little rapid run.

Guided tours: At certain times and by prior arrangement, we can provide a river guide to accompany your trip. Please note this service is only available by prior arrangement, and not at the time of your arrival.

River Safety Cover: Please note that there is no safety cover on the river. but we are contactable at all times to effect or organise a rescue. Call: 01952 427150. Mobile phone coverage: Please be aware that mobile phone coverage on the river is minimal for a lot of the major networks.

What to wear and spare equipment: Loose clothing. i.e. T shirts, trainers. (NOT wellington boots, flip flops or jeans). Please be aware when the sun is out it will reflect off the water making it very hot , so please dress accordingly to minimise risk of heat stroke and sunburn. Also weather conditions can change very quickly on your journey. Bring a change of clothes just in case.

Do bring: A drink, chocolate bar, snack or picnic. Suitable sun tan lotion is also recommended.

Do not bring: Expensive jewellery. Watches, cameras, video cameras etc if not waterproof. We cannot be held responsible for any loss or damage to any of your effects.

Rubbish: As per the countryside code please protect the countryside and wildlife by not leaving rubbish on the river banks or by dropping it in the river. Bring it back with you and we will dispose of it for you.